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order status

Karolina Kwas
Community Member

Hi. I recently placed an order for Iphone 16 PRo my order number is 139675740 Marcin Kwas. Unfortunately I did not receive any order confirmation by email. Upfront cost was charged to my account. Could you check it for me? When will I receive the phone? Was the order placed correctly?

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 985 replies
    • May 1, 2025

    Can take upto 48hrs for the order to be processed. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 838 replies
    • May 2, 2025

    Hi ​@Karolina Kwas  have you checked your junk/spam folders at all?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


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