Question

Using a Series 6 apple watch through ID Mobile

  • 23 February 2021
  • 2 replies
  • 35 views

Hi,

It transpires that I cannot use the cellular function on my brand new apple watch (series 6) with my current ID mobile plan despite other networks supporting this function.

Other than cancelling my contract with ID mobile (which is a last resort) is there any way through ID mobile that this new watch can be supported? or not?

Thanks


2 replies

Userlevel 4
Badge +3

Hi @sonnyguy2468 

Unfortunately, we do not support cellular functions on Smartwatches. The Bluetooth features will work fine, however, the cellular feature will not.

-Mohsin

Userlevel 5
Badge +1

@sonnyguy2468 Hi there, I have spoken to our operations team and it seems that Apple iWatch is not an iD approved device so we cannot guarantee it will work with our SIM. 

Emil 

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