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My iD.

Everything you need to know about iD Mobile.

26660 Topics
R
Civilian
robbieNCivilian
asked in Community Archive.
084 & 087 service numbers included in "minutes" in a monthly plan?

Are calls to 084 & 087 service numbers included within the "minutes" in a monthly SIM plan or will they be charged extra? Kind regards.

4
Mohammed
iD Mobile Employee
6 years ago
M
Rookie
mike1sRookie
asked in Community Archive.
block text from spam

I keep getting text's from spam/bitcoin. How do i block

4
Kodak
Newbie
6 years ago
Kellyh83
Kellyh83
asked in Community Archive.
Call waiting

Can someone tell me on the sim only deals do you have call waiting? This is where if you are on a call the other call comes up & you have the option to accept or reject.

1
Mohammed
iD Mobile Employee
6 years ago
B
Civilian
BradleyfoldjockCivilian
asked in Community Archive.
Huawei P20 lite

Hi, can anyone tell me the processor speed on the id supplied mobile as well as confirmantion that the screen is HD? thanks BFJ

6
Kodak
Newbie
6 years ago
M
martinparry83
asked in Community Archive.
4G Network

Just joined ID on SIM only. How do I know/get on 4G. Phone is Samsung J5 and on Setting - Mobile networks - Network mode, the only choices I have are 2G only; 3G only; 3G/2G (auto connect); and LTE/3G/2G (auto connect). I'm currently set to 3Gonly. Cheers

3
Mohammed
iD Mobile Employee
6 years ago
M
Civilian
MiasmumCivilian
asked in Community Archive.
New handset advice

I currently have an HTC One mini phone with iD monthly minutes. I am wanting a decent camera on my phone. I use little of my phone and sms allowance and none of my data. I want to be able to have my phone ready for all circumstances and have it always connected to the internet (My husband has me terrified of using too much data and getting stung with a huge bill) I don't stream video or music even when using wifi. Advice about a new phone and appropriate data/call/sms allowance would be greatly appreciated.

8
M
Civilian
6 years ago
G
Civilian
GavinCivilian
asked in Community Archive.
Dashboard accuracy

Hi, my data allowance on the dashboard seems rather erratic, will it settle down and how accurate is it? I have limited its use so I can build up a rollover but I am still using data. Thanks

4
G
Civilian
6 years ago
E
Civilian
eam.alexanderCivilian
asked in Community Archive.
When people call me we can't hear each other, but when I call them it works fine.

I started with iD last tuesday but since I have set up voicemail, when people call me it doesnt have a dialling tone on their end, and when I pick up neither of us can hear each other. If I don't pick up it also doesn't go to voicemail. I turned voicemail off and it worked temporarily but now won't work again. I can call people and everything works fine but I am unable to answer any.

3
Phil
Newbie
6 years ago
GeorgeSayles
Civilian
GeorgeSaylesCivilian
asked in Community Archive.
i get an upgrade?!??

I have a sim only contract with ID, but whenever i open the app to check things like my allowance etc, it tells me [b]you can upgrade to a new handset[/b] Your're eligible to upgrade to a new phone and plan. while this sounds amazing i am confused because as far as i was aware my contract is a rolling contract that is sim only so i don't get the ability to upgrade, can anyone clarify this. also if this is the case would i still be able to keep my current phone when i get a new one? thanks george

4
Mohammed
iD Mobile Employee
6 years ago
G
Civilian
GavinCivilian
asked in Community Archive.
Number change not processed?

Hi I transferred my number across but now texts are sent with my ID number and calls through my new number. Why is this?

3
Mohammed
iD Mobile Employee
6 years ago
Daveg
Daveg
asked in Community Archive.
I need a replacement SIM

Please can you send me a new SIM card?

3
BigBoss
Civilian
6 years ago
C
Civilian
ChrisdeeCivilian
asked in Community Archive.
Having a 3rd I'd contract for daughter?

Hi I currently have 2 I'd contracts but wanted a new phone and sim for my daughter is there a limit of 2 contracts only? Thankyou

3
Will
Legend
6 years ago
B
Civilian
BradleyfoldjockCivilian
asked in Community Archive.
Moto G5 Plus processor speed

Hi, Does anyone know the processor speed in the Moto G5 plus on the ID mobile contract? Ta. BFJ

5
Mohammed
iD Mobile Employee
6 years ago
O
Newbie
otseNewbie
asked in Community Archive.
About the community website

This maybe obvious to you but can someone please point me to where the [b]logout[/b] button is on this site? Thanks :grin:

1
Mohammed
iD Mobile Employee
6 years ago
P
Civilian
piphilCivilian
asked in Community Archive.
Nokia 8 tethering broken

I haven't been able to use my Nokia 8 for tethering since the 8.1 update. I've contacted Nokia support, who say it's a known issue and should be fixed in the March security update. However, the March security update has been released nearly a month ago by Nokia, and I haven't seen it yet. Nokia support are blaming UK carriers for not approving the update. Is this the case with iD mobile? If so, this is preventing a bug in a major feature (for me) of my phone. Can anyone from iD support confirm what is going on?

4
Mohammed
iD Mobile Employee
6 years ago
Leah.Louise
Leah.Louise
asked in Community Archive.
Very bad 3g and 4g coverage

I took out a 1 month SIM only contract today, as soon as the SIM was activated I've noticed signal is AWFUL. I cannot make calls at home, let alone get data access.. same applies to work, however there is a few spots at work I get enough signal to make calls. I've followed the steps online to improve the signal, they did nothing. What can be done? I just left Vodafone as they cost more but at least I get signal/service for the money I spend. Can I cancel this 1 month contract and not lose my money? Can this be dealt with on live chat, because like said - NO call service at home... Extremely frustrated right now, iD are meant to be taking my mobile number from Vodafone however it's not happened yet. What do I do?!

2
DeliriousMetro
Rookie
6 years ago
J
j.lownie
asked in Community Archive.
Cancellation of order

Oh dear I wanted to cancel this order within an hour of ordering online but could not see how to do this. Do I have to wait to physically receive the Sim before i can cancel?

1
Phil
Newbie
6 years ago
S
sopsan
asked in Community Archive.
Problems with ID mobile sim working in old phone

Hi, I recently took out an ID mobile contract for a spare phone that I use in case of emergencies. For this reason, it is an old Motorola flip phone. When the sim card arrived, I tried it in the phone and it would not work - it just said 'check sim'. A couple of points to note: 1) I am pretty sure the phone is unlocked - I have tried a couple of sims in it such as Giffgaff and BT mobile and both work fine. 2) The sim card appears to work ok in my main phone (a Samsung Galaxy S8). So my question is whether this could be because it is a new sim in an old phone - should ID mobile sims work in any phone regardless of age? If anyone else has come across this issue or has any suggestions it would be much appreciated.

2
DeliriousMetro
Rookie
6 years ago
browna45
browna45
asked in Community Archive.
Keep seeing instagram...!! Or whatever its called. Is it worth having and how do I get it...

Keep seeing instagram...!! Or whatever its called. Is it worth having and how do I get it...

4
A
6 years ago
A
Anonymous
published in Community Archive.
What is MiFi?F.A.Q.

Please note: This article has been archived. For more information, click below. 

18471
DeliriousMetro
Rookie
6 years ago
S
Civilian
scottv8Civilian
asked in Community Archive.
5 Minute Call Time Limit

I cant seem to make calls any longer than 5 minutes, the call gets cut off every time. I have contacted ID and they say they don't set a limit. I have checked my phone (IPhone 5) and I cant see anywhere on there that sets a limit. Any ideas please?

8
DeliriousMetro
Rookie
6 years ago
Fupps
Newbie
FuppsNewbie
posted in Community Archive.
What was your first mobile phone? (Add a photo!)

Mine was a Phillips C12, look at this beauty....[img]https://uploads-eu-west-1.insided.com/idmobile-en/attachment/62989279-3842-44c9-8125-6ca05352b04f.jpg[/img]

7
MrsH
Novice
6 years ago
iD Mobile
iD Mobile Employee
iD MobileiD Mobile Employee
posted in Community Archive.
How to edit your post

[b]You can edit a post after it’s been published. So if you’ve spotted a mistake or just want to add a bit more info, here’s what you should do… [/b] Go to the post you’d like to edit. Head to the three dots on the right bottom corner, and click ‘Edit’: When you’re new to the community, you’ve got 60 minutes to edit a post. When you reach a higher rank, there’s no time limit. [b]Important note:[/b] if you need to remove private information from your post, please report the topic to a moderator. This article shows you how to do this: How to report inappropriate content to a moderator If you’ve got a question on editing a post, let’s hear it. Fill out a reply below.

2
Mohammed
iD Mobile Employee
6 years ago
N
Nosherwanmirza
posted in Community Archive.
ID mobile

ID mobile is one best service around the country .

2
Mohammed
iD Mobile Employee
6 years ago
S
Civilian
SHAHID20008Civilian
asked in Community Archive.
Help, My Port hasn't completed?

I ask Id mobile to transfer my old number 30 march from giffgaff after 4 day my old number stop working and still not transfer with id mobile asking from id customer service still not got answered why happend this can some body help with this its very important number for me,

2
S
Civilian
6 years ago
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