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How do i cancel a mobile ID Contract by talking to somebody

M
New
 Contributor

I've reached my 24 month contract and now are being charged £36 monthly roll on getting same minutes and data for same price. I have got a new mobile ID contract and would like my old one cancelled. Its in my mother's name atm though as my credit rating is poor 

Best answer by WelshPaul

Your mother needs to contact iD Mobile and provide them with the required notice. She can do that here.

 

 

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    WelshPaul
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    • WelshPaul
    • Platinum 
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    • 2762 replies
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    • April 4, 2025

    Your mother needs to contact iD Mobile and provide them with the required notice. She can do that here.

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8225 replies
    • April 4, 2025

    Hi ​@Maka1992 

     

    We’ll need the account holder to get in touch with us themselves via Facebook, Twitter, Live Chat or here via their own Community account.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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