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How to cancel a plan

S
Active Contributor

I am in need of help please as I have tried several times to cancel my sim account and have not found anything anywhere that helps. I just need to cancel one account as I no longer have a router so I don't need that sim. I still want to continue being an id customer with my other sim account🤷‍♂️

Best answer by WelshPaul

See here:

 

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    WelshPaul
    Platinum 
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    • WelshPaul
    • Platinum 
Contributor
    • 3090 replies
    • Answer
    • June 13, 2025

    See here:

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    A
    iD Mobile Employee
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    • Anika A
    • iD Mobile Employee
    • 466 replies
    • June 16, 2025

    Hi ​@Steve De Pace 

     

    We’ve sent you a PM on your community page.

     

    We’ll see you there!

     

    Anika

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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