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Janine Greenhalgh
Community Member

I want to upgrade, but I have found a better deal on your website for an iphone16pro max, on the upgrade it works out much dearer and I would need to £199 for the phone, do I need to cancel and apply for a new contract or can you price match?

Best answer by MZone

​@Janine Greenhalgh please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

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    MZone
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    • MZone
    • Platinum 
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    • 1224 replies
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    • June 2, 2025

    ​@Janine Greenhalgh please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2349 replies
    • June 2, 2025

    Hi ​@Janine Greenhalgh 

     

    Thanks for getting in touch. 

    Offers on our website may vary in price to those provided as an existing customer. 

    We would recommend reaching out to the sales team on 0207 139 1397 to discuss the options available to you.

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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