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Imessage still not working!

  • December 18, 2024
  • 3 replies
  • 165 views

Kirstie Whibberley
Community Member

I’m having such a bad time with ID Mobile! My messages are still not going through as iMessage. I’ve reset mobile provider, turned my phone off, taken the sim out and still nothing!! 
 

please help

Best answer by andewhite

https://support.apple.com/en-gb/108758 

This Apple support article could help you, ​@Kirstie Whibberley

Use the steps in the “Remove your phone number” section FIRST - then the steps in the “Set up your phone number” section. 

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • December 19, 2024

Hey there ​@Kirstie Whibberley, we’re very sorry to hear that.

 

Please take a look at the following article which may help further:

 

 

Thanks,

Tyler


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • December 19, 2024

https://support.apple.com/en-gb/108758 

This Apple support article could help you, ​@Kirstie Whibberley

Use the steps in the “Remove your phone number” section FIRST - then the steps in the “Set up your phone number” section. 


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  • iD Mobile Employee
  • December 20, 2024

Thanks for your assistance ​@andewhite 

 

Nat