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not receiving verification codes

  • 28 September 2024
  • 1 reply
  • 65 views

  • Active Contributor
  • 7 replies

Hi. I’ve tried all the tips but still cant seem to fix this. I just can’t seem to receive verification texts. Other texts I receive no problem. Is it something at ID Mobile’s end that they need to flick a switch? Please help as this is driving me nuts!

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7579 replies
  • October 2, 2024

HI @LEEJA 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom