Skip to main content
Solved

Transfer old number to new esim


Hi everyone,

Ordered an esim and was hoping the porting over of my old number would be a smooth part of the process, which it wasn’t. Is there a way that I can port my old number (from another provider and regular SIM) to me new ID eSIM?

Best answer by andewhite

You should be able to get a PAC from your old provider, and then give their PAC to iD Mobile, @Nalmond92

 

View original

4 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 11696 replies
  • Answer
  • June 12, 2024

You should be able to get a PAC from your old provider, and then give their PAC to iD Mobile, @Nalmond92

 


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 7639 replies
  • June 27, 2024

Hi @Nalmond92 

 

To move a number from your old provider to iD Mobile, you’ll need to request a PAC code from your previous provider and use the below;

 

https://switching.idmobile.co.uk/

 

Tom


Stacey B
New
 Contributor
  • New
 Contributor
  • 1 reply
  • August 24, 2024

I’m having the same issue, when I added the eSIM there was no new mobile number to enter when submitting my PAC code. There was also no new mobile number provided on my Welcome Email as suggested in many of the help sections! 


Tyler
iD Mobile Employee
Forum|alt.badge.img+23
  • iD Mobile Employee
  • 2270 replies
  • August 28, 2024

Hey there @Stacey B, welcome to Community!

 

Have you tried contacting our live-chat please to resolve this?

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler