I am having problems getting in contact with ID through the customers service is there a way to talk to someone over the phone.
Best answer by Will
View originalI am having problems getting in contact with ID through the customers service is there a way to talk to someone over the phone.
Best answer by Will
View originalSince I have had a mobile of you, mobile itself is fine but having problem when out not being able to use internet no network connections. That's why I have not used that much data it keeps saying no network.
Hi
If you’re still having trouble after that, just drop us a line here.
Thank you,
Rory
I'm trying 2 get in touch with IDmobile ,customer service, + I've been trying for 3 days. It is costing me ,+ I think this situation is atrocities. I have had 2 speak with other, customer service + it was very easy. Why is trying 2 get in touch with immobile customer service, so hard. 3 days of being told 2 do this ,do that. +all its done is nothing.. ,but cost me.
I'm trying 2 get in touch with IDmobile ,customer service, + I've been trying for 3 days. It is costing me ,+ I think this situation is atrocities. I have had 2 speak with other, customer service + it was very easy. Why is trying 2 get in touch with immobile customer service, so hard. 3 days of being told 2 do this ,do that. +all its done is nothing.. ,but cost me.
Okay
In my experience, the best way of contacting iD Mobile is through their social media customer support team via facebook (with Messenger), or Twitter (by DM (direct message)).
Out-of-hours messages left on facebook or Twitter are handled when the iD social media team next start work - anyway, good luck.
🤞
I'm trying 2 get in touch with IDmobile ,customer service, + I've been trying for 3 days. It is costing me ,+ I think this situation is atrocities. I have had 2 speak with other, customer service + it was very easy. Why is trying 2 get in touch with immobile customer service, so hard. 3 days of being told 2 do this ,do that. +all its done is nothing.. ,but cost me.
Hey
All of our contact methods to reach us are free. We’re currently an online first channel and no customer service should cost you for getting in touch.
As
Mohammed
My phone is not working phone calls not available no network got 2 texts messages ref a new sim being activated I never asked for this and haven't got a new sim ?
My phone is not working phone calls not available no network got 2 texts messages ref a new sim being activated I never asked for this and haven't got a new sim ?
Agent my phone is not able to make calls no network got 2 messages ref a activating a new sim card that I've never asked for and I haven't got a new sim card I don't get it please help
My PAC code isn’t being excepted the is no live chat why is there no customer service with ID?
I can’t find transaction number anywhere so am unable to use my old number which is for work! I am not able to speak to anyone either and am wondering if I have made a bad decision by trying to transfer over to ID mobile. Can anyone provide a contact number for the company. Many thanks.
I can’t find transaction number anywhere so am unable to use my old number which is for work! I am not able to speak to anyone either and am wondering if I have made a bad decision by trying to transfer over to ID mobile. Can anyone provide a contact number for the company. Many thanks.
Managed to speak to somebody using Facebook messenger
Hi
We have customer service here on the iD Mobile community, the live chat and our social media platforms.
Have you already submitted a port to us? If so, you wouldn’t be able to request a port twice.
Are you getting an error on the form? Have you made sure your transaction number begins with a 4?
Tom
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