Getting started with iD.

Getting started, keep my number, phone settings, SIM cards, delivery and returns

  • 180 Topics
  • 1,215 Replies

180 Topics

Alecmckee
Newbie
AlecmckeeNewbie
asked in Getting started with iD.

How do I start a live chat?

ow do I start live chat

27
andewhite
Legend
1 year ago
B
Newbie
birdieboy1978Newbie
asked in Getting started with iD.

Can I purchase additional SIMS for my children?

Would it be possible for me to buy 2 more pay monthly sims for my daughters, I currently have one active line ?

9
Kash
iD Mobile Employee
1 year ago
Mandob
Newbie
MandobNewbie
asked in Getting started with iD.

Ported my number but old number showing

I have requested to keep my number , have been told it’s done , I receive text from that number but texting out is from the I’d number , any ideas why this is ?

5
Ryan
iD Mobile Employee
2 years ago
I
Rookie
IDnewbieRookie
asked in Getting started with iD.

SIM Lock Code

I have installed my new ID SIM and tried to set the Sim Card lock through the security settings on my Samsung S4. On ticking the box to activate the code it immediately expects a code to be entered. I tried leaving it blank but this failed and I now have 2 tries of my 3 left before it locks the SIM, needing a PUK code to re activate.......... What is the default set lock code for ID Sim's? My phone is unlocked, (never was, I bought it unlocked) I had my previous SIM locked but as it is a SIM Lock I assume this was not retained by the Phone.

17
Kash
iD Mobile Employee
2 years ago
confusedmum1972
Newbie
confusedmum1972Newbie
asked in Getting started with iD.

Blocked sim card?

I've blocked my sim card - what do i do?

7
Will
iD Mobile Employee
2 years ago
Terms & Conditions
Why iD Mobile?