Replies posted by Petershaha80

103 Replies

W
Newbie
wasawsophNewbie
asked in Delivery & Returns

SIM has not arrived

Happy new year.Hi you can check where is your order. You can check status of delivery. During festival time, it takes more time.

25
Will
iD Mobile Employee
3 years ago
S
Civilian
SimonRWPCivilian
asked in Community Archive

Tethering/hotspot - stopped by Network Security Key

It will first appear on your mobile. Same code you need to enter on laptop. No code provide by iD mobile. It create on your mobile.Do one thing forgot all paired device. Turn off hotspot. And again start hotspot.Better to reset network settings. And restart mobile. Again try hotspot.Read this article.  

2
S
Civilian
3 years ago
N
Civilian
NavidCivilian
asked in Community Archive

Not received sim only order over 8 days cancel immediately please

Hi Navid.You can check your order status. Sim card takes 2 to 3 working days. 

3
Kevin
Newbie
3 years ago
A
Civilian
abbyCivilian
asked in Community Archive

return phone - within 30 days

You can activate your sim using this. 

13
Ryan
iD Mobile Employee
3 years ago
Phil The Rope
Civilian
Phil The RopeCivilian
asked in Community Archive

network not available for voice calls

You get incoming call. Do you have balance in account.Change calling apps and try to make call.

4
Mohammed
iD Mobile Employee
3 years ago
Phil The Rope
Civilian
Phil The RopeCivilian
asked in Community Archive

network not available for voice calls

Have you checked network coverage. You are facing problem at one place only or every where. Use this to check network coverage. 

4
Mohammed
iD Mobile Employee
3 years ago
J
Civilian
JdtownsendCivilian
asked in Community Archive

PAC Code not processed

Moving to another network will terminate iD Mobile plan.Moving to another network (switch/port)If you want to take your number to another network you can do this by getting your PAC. If you want to leave and not take your number with you, you can get a STAC. Both of these methods will immediately terminate your iD Mobile plan once you move to a new provider.Move and take your mobile number using a PAC:If you want to keep your mobile number and move to another provider simply:Text PAC DDMMYY to 65075 (DDMMYY should be your date of birth, for example, 301099 would be 30th October 1999). We'll text you back with your PAC number which will be valid for 30 days.It’s totally free, and you will receive a text with your PAC number within a minute, it also will also include important information about any early termination charges (if any).Reminder: you will have 30 days in which to provide your PAC to your new network.

3
Mohammed
iD Mobile Employee
3 years ago
A
Civilian
abbyCivilian
asked in Community Archive

return phone - within 30 days

Does phone has fault. Sim card is activated. You will get details about id mobile return here 

13
Ryan
iD Mobile Employee
3 years ago
B
Newbie
brzem2997Newbie
asked in Community Archive

No sim card

Hello brzem2997.You have not received sim card.Here is what to do when delivery not arrive. 

4
Ryan
iD Mobile Employee
3 years ago
A
Civilian
AaronBoardman98Civilian
asked in Community Archive

sim not working, no welcome email

Use this guide if Sim card not working.

4
Kevin
Newbie
3 years ago
L
Civilian
Leo05Civilian
asked in Community Archive

Texts not sending

You can activate account with this guide.Register new accountTutorial for Sim card not working

12
Kevin
Newbie
3 years ago
A
Civilian
AaronBoardman98Civilian
asked in Community Archive

sim not working, no welcome email

Hi Aaron,Restart mobile and try to search network manually.Here is details about how to activate new sim.

4
Kevin
Newbie
3 years ago
S
Civilian
SteveH81Civilian
asked in Community Archive

PAC code Problem

PAC code valid for 30 days. Make sure you have entered correct PAC code without space or dash.

4
Ryan
iD Mobile Employee
3 years ago
L
Civilian
Leo05Civilian
asked in Community Archive

Texts not sending

Make sure your account is active. You have good balance in account.Restart mobile, remove sim and insert in sim1 slot.Change default calling and texting apps.

12
Kevin
Newbie
3 years ago
R
Civilian
Rhi1Civilian
asked in Community Archive

Sim card not working!

Have you checked in your new sim is activated or not. Sim Porting is done or still under process.

8
Mohammed
iD Mobile Employee
3 years ago
Tamilmaaran
Civilian
TamilmaaranCivilian
asked in Community Archive

When is 5G coming to ID

5g was expecting from late 2019 or early 2020. But initial it available to main city only. Normally where 3 have 5g network, idmobile also provide 5g network.

4
Will
iD Mobile Employee
2 years ago
KieranSeal
Civilian
KieranSealCivilian
asked in Community Archive

No Signal after activation

Sim is activated. Do you get network coverage. Try to search network manually.Try different location to check network.

3
Kevin
Newbie
3 years ago
R
Civilian
Rhi1Civilian
asked in Community Archive

Sim card not working!

New and old sim both are active, no possible.Restart mobile, insert new sim in sim 1 slot.Try to search network manually.Also check sim in other mobile.

8
Mohammed
iD Mobile Employee
3 years ago
Lalaliz
Civilian
LalalizCivilian
asked in Community Archive

Where is my data going

Login to account. You may have some details.How you turn on automatic updates for apps on Google Play Store.

2
Ryan
iD Mobile Employee
3 years ago
malc
Civilian
malcCivilian
asked in Community Archive

No network service for the past few days? mast fault ng59qb postcode

Restart mobile.Remove sim and reinsert it.Try to search network manually.

2
Ryan
iD Mobile Employee
3 years ago
Gabby
Civilian
GabbyCivilian
asked in Community Archive

Text messaging not working!

Force stop message app. And then enable.Change default message apps.

2
Mohsin
iD Mobile Employee
3 years ago
DaedricKangaroo
Civilian
DaedricKangarooCivilian
asked in Community Archive

Potential SIM card issue

Insert sim to another mobile.Manually select network.Restart mobile has solved problems. So your sim look good.

3
Ryan
iD Mobile Employee
3 years ago
Cclstainton
Civilian
CclstaintonCivilian
asked in Community Archive

Text wont send or be received

Which message app you are using. Have you changed default message app.

3
Mohammed
iD Mobile Employee
3 years ago
M
Civilian
mistrykrishenCivilian
asked in Community Archive

Cant receive security OTP codes

Open message app. Go to settings/ advance /add your number.Try to change fault message app.Send message to your mobile from friends number.

5
Mohsin
iD Mobile Employee
3 years ago
R
Civilian
Roy KurianCivilian
asked in Community Archive

PAC code not processed?

It will take 2 working days. But Saturday and Sunday not included. It will be done on Monday.

3
Mohammed
iD Mobile Employee
3 years ago
Terms & Conditions
Why iD Mobile?