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Stay up to date with everything iD. Find out how to use the iD Community, ask a question, enter competitions and read interesting articles.

5620 Topics

iD MobileiD Mobile Employee

published in Articles and competitions.

Google Pixel 4 & XL available for pre-order now!

Have you been waiting for the latest instalment in Google’s line of smartphones? Well, you don’t need to wait any longer, as we’ve got them available for pre-order right now!What’s new about the Google Pixel 4’s design?The first thing you’ll notice about the latest Pixel phone is that Google have ditched their traditional two-tone colours in favour of a single, bold colour. There are three colours to choose from: Just Black, Clearly White, and the limited edition Oh So Orange. Whichever colour you choose, each handset features a black band around the handset that adds a striking contrast to the white and orange rear colours. The power button also contrasts the band and stands out even in poor lighting, so fumbling around to turn on your phone is a thing of the past. Once you’ve turned your phone on, trust us, you’ll be blown away by the display. The Pixel 4 features a 5.7-inch FHD+ OLED screen, while the Pixel 4 XL’s display is a 6.3-inch QHD+ OLED. Don’t worry about comparing resoluti

6174

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

April Community Newsletter Competition - Closed

It’s Easter! That means it’s time to gorge on chocolate eggs, feast with family and get stuck into some great Easter movies. If you’ve got a great TV to keep yourself and the family entertained, that’s perfect! Only one more thing will take your shows, movies and games up a gear: a brilliant sound bar. We’re offering one iD Community member the chance to win a Samsung Harman/Kardon HW-Q60R 5.1 Wireless Sound Bar to help make your Easter the best one yet. With eight speakers and Acoustic Beam technology, that big action sequence will feel like it’s taking place around you. Plus, as soon as you start up your games console, the sound bar will instantly switch to Game Mode Pro. So, you’ll hear pinpoint sound accuracy that’ll give you the upper hand. How to enter? Entering this egg-cellent competition couldn’t be easier. All you have to do is answer the following question: “If you won, what would the first movie you’d watch with surround sound be and why?” Make sure you post your answer in

245270

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

Great apps for making video calls on your Android

The best way to stay in touch with family and friends right now is through a video call. There are lots of video calling apps to choose from, so we’ve put together a list of some great apps for you to try out if you haven’t done so already! As always, when using apps for things like video calls, always ensure you are staying on top of your data usage through the iD Mobile App or through My Account on the iD Mobile website. Or by connecting your device to WiFi, ensuring the Wi-Fi symbol is displayed in your notification bar. Google Duo What is it? Duo is Google's answer to Apple's FaceTime, and it makes one-to-one calling between Android phones, and from Android to iPhone, very simple with its intuitive app. If you are an android user, you probably already have this great app already pre-installed on your device! Key features Highest quality video-calling app Easy to use Might already be installed Knock Knock feature lets you see your friends before you answer Where can I find it? P

19700

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

Great apps for making video calls on your iPhone

The best way to stay in touch with family and friends right now is through a video call. There are lots of video calling apps to choose from, so we’ve put together a list of some great apps for you to try-out if you haven’t done so already! As always, when using apps for things like video calls, always ensure you are staying on top of your data usage through the iD Mobile App or through My Account on the iD Mobile website. Or by connecting your device to WiFi, ensuring the Wi-Fi symbol is displayed in your notification bar. FaceTime What is it? FaceTime is Apple’s own video calling service for users of its iPhones, iPads and Mac computers and is really simple, fun and intuitive to use. It comes pre-installed on all Apple devices so there’s no need to wait for it to download. Key Features High quality video calling Easy to use Can support group calls with upto 32 people Add a effects with Apple’s Animoji feature and put text or filters on the screen Where can I find it? The FaceTime a

1400

4 years ago

kennifNewbie

asked in Announcements.

Ported in number not changed on system

When I joined ID i ported in my number and everything went well. I am now using the ported in number with no problems. However on my account the old number is still showing many months later. I am now unable to change my plan as the system thinks I am still on the old number (which I presume no longer exists) and gives me an error message. Is there any way the system can update my number to the one I am now using?

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

April Community Newsletter Competition T&C's

To enter this promotion, you will have to register to the iD Mobile Community and answer the question on the corresponding topic thread: "April Community Newsletter Competition". No purchase necessary. The closing date for entries is 23.59 (GMT+1) on 12th April 2020. The prizes to be won as follows: One prize will awarded; SAMSUNG Harman/Kardon HW-Q60R 5.1 Wireless Sound Bar This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion). Only 1 entry per person is permitted, duplicate entries will not be entered into the draw The Promoter may, in its absolute discretion, disqualify any entries which it feels do not comply

13560

4 years ago

PavDSidekick

published in Articles and competitions.

Our top tips on WFH

For many of us, this is the first time we’ve ever worked from home. It’s not always an easy transition to make. After all, your office is literally designed for productivity while your home is geared towards comfort. That means it’s more important than ever to figure out how to keep on top of your workload, maintain a healthy work-life balance and nurture your business relationships So, here are some tips that will make it easier to stay productive at home and keep up to date with your work: Set some ground rules The first and most important thing to do is set a schedule for each day. Make sure you stick to it and have clear guidelines for when to work and when to be doing other things. If you have kids and they’re studying at home, get them involved and make a schedule that works for everyone in your house. That way, you can all keep on achieving. Make sure your household all know about each other’s meetings, lessons, assignments and workloads. That way, you won’t be disturbed when

12140

4 years ago

PavDSidekick

published in Articles and competitions.

Apps for Easter

Looking for fun things to do at home with your family this Easter? Why not get creative with some Easter apps? You won’t need to go on an Easter app hunt – we’ve picked out the best ones for you. Just sit back, crack open a chocolate bunny and check out our guide. Greeting cards Easter greetings cards are a great way to keep in touch with family and friends, and they’re fun to make too. With the Happy Easter Greeting Cards app for iOS (£1.70 on App Store) you can create your own cards and send them via Facebook, WhatsApp, email and more. Personalise your messages and choose from a range of stickers, photos and emojis. If you have an Android phone, try the Happy Easter app instead. It’s a simple tool that lets you design and send your own greetings. Get it for free on Google Play. Easter egg painting Painting and decorating eggs is good fun, especially for kids, but it can get messy. Why not use virtual eggs instead? With the Easter Egg Painter app for iOS (free, with in-app purcha

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4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

6 iD features that can help you this half-term

Are you ready for half term? If you have kids, you know that they can get bored at home – so they might nag you for your smartphone to keep them busy. And while there’s nothing wrong with them enjoying a great movie or playing a favourite game, you might want to keep an eye on how long they’re spending on your screen and what they’re looking at. That’s where the iD app can help out. Not only will you be able to monitor your children’s usage, you can also set limits with caps and bars. So, you can keep both your phone and your kids protected this half term. Remember to also check out our guide to keeping kids safe online. Monitor your allowance Just log into the iD Mobile App or My Account online and you'll be able to see exactly what you and they have used. You can also monitor your usage by calling 7777, where you'll be able to listen to your available allowances with our automated service. Set bill caps Worried about your little angels burning through your minutes or data? Simply ch

3832

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

March Community Newsletter Competition - Closed

If you went to school in the UK or Ireland, you’ll probably remember celebrating World Book Day every year. This charity event is all about the joy of reading and gives millions of schoolchildren free vouchers to spend on books and audiobooks. To mark this year’s World Book Day, on Thursday 5 March, we’ve put together a list of our favourite audiobook websites. Why not celebrate World Book Day by diving in and finding something you haven’t read before? And to celebrate World Book Day the iD way, we’re running a competition for all you bookworms out there. Comment below and tell us about a book you love, and you could win an Amazon Kindle e-reader! Find out more below. Top audiobook websites Audible Audible, owned by Amazon, is the world’s biggest audiobook provider, with hundreds of thousands of titles available to download. The subscription fee gives you one credit a month, which you can use to buy any audiobook, regardless of the price. If you don’t like a book, you can exchang

183770

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

February Community Newsletter Competition - Closed

Competition time! Enter for your chance to win one of five £50 restaurant vouchers! Do you consider yourself a foodie, or just love going out to eat? Then take a night off from the washing up with our brilliant competition! Discover a new local culinary hotspot or revisit an old favourite on us. We’re giving away five £50 restaurant vouchers, and entering the competition couldn’t be easier. How to enter All you need to do is comment below this post and tell us “What would you do on Valentine’s Day?” It doesn’t have to be with someone special, you could just treat yourself! Make sure you’re logged in and let us know for your chance to win. Don’t miss out! Competition ends on 9th February 2020. Good luck! T&C’s apply

156957

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

Which Android is right for you?

If you’re looking to upgrade to a new phone, you’re in the right place. Amazing new handsets are being launched all the time – but it can be hard to know which one is right for you. So, to help you choose the right one, here’s our roundup of the very best. Samsung Galaxy S20 Who’s it for? Stunning cameras and clever Single Take mode make the S20 brilliant for social sharers. Which S20 is right for you? The Galaxy S20 has three rear cameras (with a big 64MP Telephoto Camera leading the way) and a huge 30x Space Zoom – which makes for some amazing close ups. You’ve also got a movie studio in your pocket since it can shoot in 8K resolution at 24FPS. Single Take is a great new feature where you focus your camera at what you want to capture and then get a gallery of different pictures and videos for you to choose from. And when the sun goes, you still get great low light shots. Want all this, an extra camera and a bigger 6.7-inch screen? Then go with the more powerful and 5G-ready S20 pl

35110

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

How to move apps and data from your old phone to your new one (Android edition)

So, you’ve got a new Android phone. Good choice. But before you unbox it and message all of your mates to share the good news, here's how to transfer all your files and apps across from your old phone… First thing’s first, you need to back up your data. Whether your current phone’s an Android or an iPhone – here’s what you should be backing up and how to do it. Just make sure you’re connected to Wi-Fi before you start the back-up process as it can drain quite a bit of the old data. Please note: different makes of Android phones sometimes have different settings. Our guide below is based on Samsung's way of doing things. If you've got a different make of phone the names may differ slightly, but they should be called something very similar. Backing up from one Android to another If you’re using an Android, chances are you’ve already added your Google account and it’s backing up your data automatically. If you don’t have a Google account, you won’t be able to download apps from the Play

44900

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

2018 vs 2020: What's changed in the last two years? (Apple edition)

Ready to treat yourself to a brand-new iPhone? Take a look at everything that’s improved since you last upgraded. Can you believe it’s been 13 years since the first iPhone was released? The sleek design and easy to use operating system have always meant that the Apple iPhone has been top of the class in the smartphone world. However, the fact that iPhone is still such a popular device is due to the constant developments Apple have made to it throughout the years. With every new handset, the overall experience gets better – like Apple have listened to iPhone users and made subtle tweaks to the functional stuff, as well as bold design improvements. Even in the past two years, smartphones have come on leaps and bounds, with many users owning a device that’s more powerful than their laptop. Here’s everything that’s changed about the iPhone in two years: iPhone 7 vs iPhone 8 Plus When the iPhone 7 was first released, it was quite a step up from the previous edition. It had a processor tw

10860

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

2018 vs 2020: What's changed in the last two years? (Android edition)

Looking for a new Android phone but not sure whether to go for the latest handset or an older model? Here, we’ll show you the key differences so you can make the right choice. Android phones are getting more powerful than ever before. Gone are the days of waiting till you’re within reach of a laptop to get the bulk of your work done. Now, many people own phones that are even better at handling multiple tasks than their PC. So, is it worth getting a brand-new cutting-edge smartphone, or choosing a solid handset that was released only a couple of years ago? Read on to find out more. Samsung Galaxy Note 9 vs Samsung S20 Samsung Galaxy Note 9 The Samsung Galaxy Note 9 was made for effortless productivity on the go when it was released in late 2018. Boasting a large 6.4-inch Quad HD+ Super AMOLED screen, it still delivers crystal clear detail and vibrant colours that rival any phone today. It also has an octa-core processor and 6 GB RAM. So, it’ll run at full speed no matter how many apps

20740

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

Looking to save money? Here’s some tips and tricksBlog

Change your plan to one that gives you what you need Using all your data or minutes before the end of the month? Have more allowances then you actually need? Don’t get stuck with something that doesn’t suit you perfectly when it’s so easy to switch to a plan and keep on top of your monthly usage and spend. If you’re on a 30-day SIM only plan, you can change it every month to fit in with your plans. You can also get unlimited minutes and texts on selected SIM only plans. If you’re on a Pay monthly plan, you change things up when your 24-month contract over. Once it’s done, you can keep your current phone and change to an available plan that works for you. Best of all - it’s simple to switch. Find out more about changing your plan here. Upgrade and trade-in your old phone If you’re due an upgrade and fancy a new phone, then why not trade in your old model? It doesn’t matter whether you bought it from iD or not, you can still trade in with us. All you have to do is select your new

204260

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

iD Mobile Trustpilot Review Prize Draw - June 2020: Terms & Conditions

iD Mobile Trustpilot Review Prize Draw: Terms & Conditions To enter the prize draw you must post a review on the iD Mobile Trustpilot page by 29th June 2020 to be in with a chance to win a 1 x £50 Currys PC World eGift Card. The star rating and review content do not affect the likelihood of winning the prize draw. However, if you contravene Trustpilot’s user guidelines, your review might not be included in the prize draw. Trustpilot’s user guidelines can be found at: https://legal.trustpilot.com/user-guidelines No purchase necessary. All entries received between 22/06/20 and 29/06/20 by 17.00 (GMT*1) will be entered into the prize draw. This prize draw is only open to UK residents (excluding Northern Ireland) aged 18 and over, excluding employees of Promoter and their families, their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion. Only 1 entry per person is permitted, duplicate entries will not be entered into the dr

1130

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

How to spring clean your phone

Apps that keep crashing, poor battery life, and no space for photos – just a few of the problems you might run into if you’ve had your phone for a while. Headaches like these are typically caused by accumulated junk – the apps, pictures, music and other temporary files that build up on your device everyday. If your phone feels like it’s working in slow motion, cleaning all that mess off it could be the answer. Spring is in the air, so what better time to get started? Here are a few tips on how to give your phone a thorough spring clean. 1. Delete old photos and videos If you’ve got more than 1 GB of photos or videos on your phone, it’s probably time to copy them all over to your laptop, hard drive or online storage service. Deleting content from your mobile will free up space for more pics and help boost its performance. 2. Remove old apps The more apps you install on your phone, the slower it becomes. This is because lots of apps keep working in the background, even when you’re

26080

4 years ago

iD MobileiD Mobile Employee

published in Legal stuff.

March Community Newsletter Competition - Terms and Conditions

1. To enter this promotion, you will have to register to the iD Mobile Community and answer the question on the corresponding topic thread: "March Community Newsletter Competition" 2. No purchase necessary. 3. The closing date for entries is 23.59 (GMT+1) on 08/03/2020. The prize to be won is a AMAZON KINDLE 6" eReader (2019) - 4 GB, White. 4. This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion). 5. Only 1 entry per person is permitted, duplicate entries will not be entered into the draw. 6. The Promoter may, in its absolute discretion, disqualify any entries which it feels do not comply with these terms and conditions or where any form of bad faith is suspected. 7. The entry must be submitted personally by the entrant. Entries by third parties, collective entries or multiple entries will be disqualified. 8. T

2010

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

Tips to help you spring into action

March 29th kicks off British Summer Time, when the clocks go forward one hour. Spring is a time for feeling good about yourself, wearing bright colours and, of course, spring cleaning. If you’re looking for ways to put a spring in your step, here are a few of our tips. Longer evenings One of the best things about spring is the longer evenings. Why not take advantage of the extra daylight and spend your free time getting out and about? Websites like designmynight and The List are full of great ideas for evening adventures. Another way to make the most of the lighter evenings is to get in training for a fitness challenge. You could sign up for a fun run, half-marathon or even an endurance race. With the extra hours of daylight in spring, you can clock up plenty of training time between now and the summer. Creating a fitness routine is fun, but sticking to it isn’t always so easy. Check out our list of the 5 best motivational apps to help you stay on track. Exercise In the spring,

4610

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

It’s National Nutrition Month!

This March, National Nutrition Month focuses on the importance of healthy eating and keeping fit. It’s the perfect time for you to improve your lifestyle. Your health is the most precious thing you’ll ever have. Everyone knows that we should eat healthily but getting the right nutrition and a balanced diet can be tough. To help you follow National Nutrition Month, check out these three handy apps. With these you’ll get to know your nutrients, track your dietary and exercise habits and even tackle your intolerances and allergies. Kick off your new, healthier lifestyle! Nutrients – Nutrition Facts (£4.99 on App Store, Free on Google Play) To achieve a healthy diet, first you need to know what you eat. How much sugar is in an apple? How much potassium is in a banana? With Nutrition Facts you’ll get info on everything from macronutrients like proteins or sugars to vitamins and minerals. This app features a vast database of nearly 200,000 foods. You’ll get to search for your favourite me

5030

4 years ago

PavDSidekick

published in Articles and competitions.

How to prepare for a music festival

Planning on heading to a festival this year? We have got you. Find out the best festivals to attend, what to pack and other handy tips to make the most of your summer of fun! Plan ahead to get a good spot Now is the best time to plan for a music festival. The longer you wait, the harder it is to get hold of a ticket - and prices get expensive. Keep in mind that the more popular the music festival is, the quicker they’ll sell out of their cheapest tiers. Find your fest on social media and follow their accounts to stay updated with tickets release dates, times and more. Pick the fest right for you Deciding on what festival to attend can be difficult. Check out these favourites from around Europe: Wireless Festival 3rd – 5th July London’s Wireless Festival takes place at Finsbury Park. If you’re into the hip-hop, R&B or rap music, this could be the one for you. Expect headliners from around the world. Lovebox Festival 12th – 14th June The Lovebox festival at London’s Gunnersbu

2400

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

Pre-order your game changing Samsung S20

If you’re looking for a new phone with next-level cameras, super-fast performance and a battery that lasts, you should pre-order the Samsung S20, a fantastic new phone in the S20 series. So, what can you expect from a new S20? Professional pictures at the touch of a button The S20 and S20+ 5G come boasting a 64MP Telephoto Camera, 10MP Front Camera and 12MP Wide Camera. With an Ultra-Wide Camera and a huge 30x Space Zoom, you can get incredible close ups with crystal clear clarity. If you want to get even closer, the big Galaxy S20 Ultra 5G boasts an amazing 100x zoom. Its camera set up is pretty special too, thanks to its 108MP Wide Camera, 12MP Ultra-Wide and 40MP Front Camera. The video power of the S20 range belongs on a Hollywood set. You don’t have to be Steven Spielberg to get incredible footage thanks to its 8K resolution at 24FPS. And you don’t have to be a film expert to gather amazing motion. Pro Video Mode and Super Steady 2.0 give you incredible detail and smoother shot

8090

4 years ago

iD MobileiD Mobile Employee

published in Articles and competitions.

How to fix Android Update Issues

Are you struggling to perform a simple security update on your phone, or upgrade to the latest version of Android? Here are a few common issues that could prevent you from downloading that all-important update. It’s always worth keeping your phone up to date with the latest security updates, bug fixes and operating system. From improvements to navigation, to making sure your phone is as secure as possible, there are plenty of reasons to make sure you’ve got the latest updates. Sometimes, though, a small issue can stop you from either starting or completing the download. Here are a few common Android update issues and how they can be solved: Network connection not strong enough No matter what kind of update it is, you’ll need a solid internet connection to be able to successfully complete it. Make sure that you’re either connected to a reliable Wi-Fi network or you’ve got your mobile data turned on. If the update file is large, we’d recommend saving the update until you’re at home

1230

4 years ago

iD MobileiD Mobile Employee

published in Legal stuff.

February Community Newsletter Competition - Terms and Conditions

1. To enter this promotion, you will have to register to the iD Mobile Community and answer the question on the corresponding topic thread: "February Community Newsletter Competition". 2. No purchase necessary. 3. The closing date for entries is 23.59 (GMT+1) on 09th February 2020. The prizes to be won as follows: 5 x £50 worth restaurant vouchers 4. This promotion is open to all UK residents aged over 18 years (except for employees and their families of the Promoter and their group of companies, agents (including affiliates), suppliers and anyone connected with this promotion). 5. Only 1 entry per person is permitted, duplicate entries will not be entered into the draw. 6. The Promoter may, in its absolute discretion, disqualify any entries which it feels do not comply with these terms and conditions or where any form of bad faith is suspected. 7. The entry must be submitted personally by the entrant. Entries by third parties, collective entries or multiple entries will be disqualifie

1850

4 years ago

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