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iD MobileiD Mobile Employee

published in Articles and competitions.

Win a Samsung Galaxy S9! - Now closedNews

Please note - this competition is now closed. To celebrate the launch of the iD Mobile Community, we're giving you the chance to win the brand-spanking-new Samsung Galaxy S9! For a chance to win, simply register to the community and answer this simple question: Which feature of our all-in-one iD plan do you like the most? A. Data Rollover B. Bill Capping C. Inclusive Roaming in 50 destinations One winner will be selected at random and the closing date for entries is 23.59pm on 20/04/2018; so be sure to register and enter by then. It really is that simple! Good luck! _ _ _ _ _ _ _ _ _ _ iD Community Samsung Galaxy S9 Giveaway – Terms & Conditions. Promoter: iD Mobile, Dixons Carphone PLC, 1 Portal Way, Acton London, W3 6RS. By entering this promotion, you accept and agree to be bound by the following terms and conditions: This promotion is open to all UK residents aged over 18 years (except for employees and their families, of the Promoter and their group of

iD MobileiD Mobile Employee

published in Articles and competitions.

NOW CLOSED - Valentine's Dinner Voucher Giveaways

This Valentine's, treat yourself and a loved one to a meal on us! Win one of 5 £50 The Restaurant Choice vouchers which can be spent in a selection of dining chains across the UK including Pizza Express, Nando’s, Yo! Sushi, Café Rouge, Ask Italian, Jamie’s Italian, Byron Burger, Pizza Hut Restaurants and The Real Greek. For your chance to win, simply comment below telling us who you'd share it with... 5 winners will be selected at random by midnight on Sunday – Good luck! Competition closes 23.59 on the 10th February 2019. Terms & Conditions

iD MobileiD Mobile Employee

published in Help with your SIM.

What to do if your new SIM isn’t working.Tutorial

If you receive a new SIM card from us and it doesn’t seem to be working, we recommend you check a couple of important things first: 1. Check your coverage Use our handy online coverage checker to find out the signal strength in your area. You can search by postcode - so you can check all the places you usually use your phone, like your home and work addresses. And you can view both 3G and 4G coverage. Need more info on this? Read our ‘How to check coverage’ article. 2. Are you using a compatible handset? If your handset isn’t approved/compatible with iD Mobile, your ability to use our services may be affected. Click here to view our list of approved and compatible handsets. All the handsets we provide with an iD Mobile plan are compatible with our network, as you’d expect. So if you’ve got one of those you should be fine. If you purchased a SIM only iD plan and are using an iD compatible handset you bought elsewhere with it, you should also be fine! Tried the above and it’s sti

iD MobileiD Mobile Employee

posted in Community Archive

NOW CLOSED - Competition Day 1 – 3rd December 2018 - Nintendo Switch

It’s day 1 of our 5-day Christmas giveaway! We’re feeling generous this Christmas. So for the next 5 days, we’re giving you the chance to win a selection of tech-tastic prizes everyday – with a new winner announced daily! We’ll kick this off with an easy one - for a chance to win a Nintendo Switch, reply on this blog post with your current 5 most used emojis! Here’s ours: 😂😈🍕✨😍 You've got until 23.59 on the 3rd December to enter, and we will announce the winner the very next day! Don’t worry if you aren’t today’s winner as we’ll have a new competition every day this week, so you've plenty more chances to win! T&C’s Link

iD MobileiD Mobile Employee

published in Articles and competitions.

National Joke Day Competition - Closed

Are you having a laugh? Well, you should be. Because Friday 16 August 2019 is National Joke Day, the perfect time of year to tell your favourite joke. Post it below, and you could win one of two £50 prizes! Even if it’s an old gag, it can still be a good one. But how old, exactly? Well, the world’s oldest recorded joke can be traced back as far as 1900BC. It was a saying of the Sumerians, who lived in what is now Southern Iraq, and believe it or not… it was a fart joke. Here it is, but be warned, it hasn’t aged very well: Something which has never occurred since time immemorial; a young woman did not fart in her husband’s lap. You probably had to be there, right? So come on, surely you can do better! Post your best joke, and we’ll give 2 lucky winners a £50 Curry’s voucher. It will be selected randomly. Over to you. Make your joke absolutely hilarious, but keep it clean and free of anything that could cause offense. Are fart jokes allowed, we hear you say? We’re not sure. You c

iD MobileiD Mobile Employee

published in Community Archive

🚨 RESOLVED: Network issue and problems accessing the iD app.

We’re currently experiencing a network issue that is impacting some customer's ability to make and receive calls and use mobile data. The iD Mobile app is also unavailable for some customers, as it’s getting a high volume of users. This includes my.idmobile.co.uk.We’re working with our network partner to get everything up and running as soon as possible, and we’ll post further updates on this thread as they become available.We apologise for any inconvenience these issues may cause.iD Mobile**Updates**

iD MobileiD Mobile Employee

published in Articles and competitions.

September Community Newsletter Competition - Closed

Win a Samsung Galaxy Tab A 10.5" Tablet! We’re offering 2 lucky winners the chance to win a Samsung Galaxy Tab A. With a distraction-free 10.5” Full HD display, Dolby Atmos quad speakers and impressive battery life, you can be immersed in your favourite TV show, reading a best-seller or downloading a fitness app or meal recipe on your way to work. To be in with a chance to win, comment below and tell us what is your dream holiday destination? You’ve got until midnight on Sunday 8th to enter and we’ll pick the winners at random. Good Luck! (T&C’s Apply)

iD MobileiD Mobile Employee

published in Articles and competitions.

October Community Newsletter Competition - Closed

Win a Samsung 50" Smart 4K Ultra HD HDR LED TVWe’re offering one lucky winner the chance to win an amazing Samsung Smart 4K Ultra HDR TV!HDR technology gives you scene-by-scene image mastering, so you can see the finer details in the picture, even when the setting is dark. Witness the true beauty of a sun-filled landscape or discover what’s lurking in the shadows of a horror movie. Better be careful what you watch this Halloween. You could get more spooked than ever before!To be in with a chance to win, comment below and tell us, what’s your favourite horror movie?You’ve got until midnight on Sunday 8th October to enter and we’ll pick the winners at random.Ghoul Luck!(T&C’s apply)

iD MobileiD Mobile Employee

published in Articles and competitions.

June Google Competition - Closed

Competition time. Fancy winning an incredible Google Pixel 3a smartphone? Comment below, and tell us why you think we’ve got a million happy customers. You’ve got until midnight on Monday 24 June to comment, and we’ll pick the winner at random. Good luck! T&C's Apply

iD MobileiD Mobile Employee

published in Articles and competitions.

November Community Newsletter Competition - Closed

It’s the biggest Community Competition ever! Yes, you have three chances to win three amazing prizes… Win a SAMSUNG Galaxy Tab A Perfect for watching your fave films and Netflix binges on a gorgeous 10.1-inch Full HD display. Win a SAMSUNG Galaxy A70 Three superb cameras (including a 32MP main camera, depth and ultra-wide) capture all the action. Win an HP 15.6" 1 TB Laptop Loaded up with Windows 10 and a powerful processer, this compact laptop takes on everyday task with ease. How to enter All you need to do is comment below this post and tell us “What is your favourite event to celebrate?”. Just make sure you logged in first. It couldn’t be easier! Good luck! T&C’s apply

iD MobileiD Mobile Employee

published in Ask a question.

Welcome to the ‘Ask a question’ subforumF.A.Q.

This is the place to come if you’re not sure which category to post your question in! Ask it here, and we’ll move it to the right place so that your fellow members can find and answer it. To help others help you, try and include as much info as possible in your question, including your handset type (if applicable). If you can't find your post after it’s been moved, you’ll be able to see it by clicking the ‘Topics’ category in your profile menu (to get there, click your username in the upper right-hand corner). Got a question? Then go ahead and post it below!

iD MobileiD Mobile Employee

published in Articles and competitions.

Meet the new Galaxy S22 family

Samsung has launched its new S22 series of flagship phones, and they’re absolute stunners. Three models are available: the Galaxy S22, Galaxy S22+ and Galaxy S22 Ultra, all packed with incredible tech that Samsung says will make your ‘everyday epic’. Let’s take a closer look… Pro-quality camerasThe Samsung S-series is famous for including the best camera tech around, and this is exactly what the S22 is offering.Both the S22 and S22+ have the same triple rear camera setup. There’s a 12MP Ultra Wide Camera that really expands your POV, a 50MP Wide-angle Camera with a truly massive sensor capable of lighting up the night, and a 10MP Telephoto Camera with 3x Optical Zoom (plus 30x digital zoom) that means nothing's too far to shoot. And if you go for the S22 Ultra, you get an even better 108MP Wide-angle Camera, and an extra telephoto lens that ups the digital zoom to a whopping 100x.Samsung is so proud of the camera’s capabilities in the dark, they’re calling it Nightography (nifty name).

iD MobileiD Mobile Employee

published in Articles and competitions.

December Community Newsletter – Christmas Competition - Closed

We’re running a great competition to help make your Christmas 🎄 the best one yet. And the best bit? We’ve got three prizes to give away – that means three chances to win! Win a Nintendo Switch Lite with Super Mario Bros. U Deluxe All board-gamed out? The Nintendo Switch Lite is the ultimate on-the-go console. Super lightweight and able to connect with other Switch consoles, it’s perfect for the long journey home and keeping the kids happy. And with another addictive Mario adventure included, the kids may need to fight you for a turn. Win 1 of 2 all-new Amazon Fire 7 Tablets Get stuck into family Christmas flicks and keeping everyone entertained with this gorgeous tablet. Tuning into your festive playlist is as easy as saying “Alexa, play Last Christmas by Wham”. How to enter All you need to do is comment below this post and tell us “What’s your favourite thing about Christmas?”. Just make sure your logged in first. It couldn’t be easier! Good luck! T&C’s apply

iD MobileiD Mobile Employee

published in Articles and competitions.

NOW CLOSED - WIN £100 of Tech Vouchers!

Apple to the core? Android die-hard? Still supporting Nokia? If you had to be loyal to one phone brand for the rest of your life, which would you choose? To enter the competition, simply scroll to the bottom of the page, tell us what brand you'd choose and hit reply! And why not tell us a bit more about what makes you so brand loyal? One winner will be selected at random, with the closing date for entries at 23.59pm on 18/11/2018; so be sure to enter by then. It really is that simple! Good luck! 🍀 --------------------------------------- iD Community £100 Technology Voucher Giveaway – Terms & Conditions. Promoter: iD Mobile, Dixons Carphone PLC, 1 Portal Way, Acton London, W3 6RS. By entering this promotion, you accept and agree to be bound by the following terms and conditions: This promotion is open to all UK residents aged over 18 years (except for employees and their families, of the Promoter and their group of companies). To enter this promotion, you wi

iD MobileiD Mobile Employee

published in Community Archive

Data Issues - Updated

We’re currently experiencing a network issue which is affecting a number of our customers' access to data services. Please be assured we are working hard to resolve this with our network partner as soon as possible. Please check back here for further updates on this issue. We apologise for any inconvenience this might cause.Update 11.00pm:The issue affecting some customers’ access to data services has now been resolved. Once again, we apologise for any inconvenience this might have caused. We are aware there were issues with data on our network yesterday evening and are sorry if you experienced difficulties in using your service. The service was fully restored last night and is working as expected. Our contact centre is handling any individual customer cases, so if you’d like your complaint to be looked into further, please contact our Customer Services team here. If you are still experiencing issues with your data, we recommend either restarting your phone or switching airplane mode o

iD MobileiD Mobile Employee

published in Articles and competitions.

7 top tips for staying in touch with friends – Closed

With our lives becoming increasingly hectic, finding the time to make that call isn’t always easy. As always, technology is here to help, and with the 30th of July being International Friendship Day, what better time to take a look at all the great ways you can stay in touch with your pals? Competition time! CLOSED Don’t forget to enter our competition, you could win a Nokia 2.2 smartphone. All you have to do is comment below this article and answer the question: Which app do you use the most to stay in touch with your friends? We’ll pick 3 answers at random and a brand spanking new Nokia 2.2 will be winging its way to the winners. Good luck! T&C’s Apply Staying in touch with friends and family is easier, cheaper and more fun than ever. Whether you’re a tech newbie or a master of social media, here’s a handful of tips to help you stay connected. Try out some new messaging apps First off, let’s check out a few different ways you can send text, picture and video message

iD MobileiD Mobile Employee

published in Articles and competitions.

May Experience Competition - Closed

Now Closed Fancy winning a £100 Red Letter Days voucher to get out and about this spring? Simply comment below where your favourite break destination is (either home or abroad!) and we'll choose two winners! Red Letter Days provide a range of experience days or breaks for every taste, occasion and budget. Whether it's a day out at the zoo with the kids, a romantic date night or your own solo adventure, there's plenty to choose from. Hurry! Competition ends midnight on Sunday 12 May. T&C's Apply

iD MobileiD Mobile Employee

posted in Community Archive

Huawei P30 Pro Competition! - Closed

When spring is in bloom, we just want to capture it. And there’s no better way than with the brand new Huawei P30 Pro with its 40MP Leica camera. For your chance to get your hands on one, simply comment below your top tip for taking pics on your phone. We’ll choose one at random to WIN! Lights, (phone) camera, action… Competition ends midnight on Sunday 7th April. Good Luck! T&C's Apply

iD MobileiD Mobile Employee

published in Articles and competitions.

NOW CLOSED - Samsung Galaxy Watch GiveawayBlog

To set you up for 2019, we’re giving away a Samsung Galaxy smart watch! For a chance to win, answer the following question with a comment below: You’ve got one song to work out to for the rest of your life, what is it and why? 🎶 The next time you listen to it, it could be on your brand-spanking new watch. The competition is only open for 48 hours so you’ll have to move fast to enter - on your marks, get set, go! Competition closes 23.59 on the 8th January 2019. Click here for the competition T&Cs

iD MobileiD Mobile Employee

published in Articles and competitions.

July Smart Home Gadgets Competition - Closed

Competition time! To help keep your home safe and secure this summer we’re offering 4 lucky winners the chance to win one fantastic home security gadget in this month’s competition. You could win either a RING Video Doorbell Pro With Chime or one of three PHILIPS Hue White & Colour Ambience Wireless Bulb Twin Packs. With the RING Video Doorbell Pro, you can keep track of what's happening around your property at all times, with alerts sent to your smartphone. And you can control your lights from anywhere with the PHILIPS Hue app, sync with your smartphone and choose from 16 million colours to create your desired mood. Comment below and tell us what content you’d like to see more of from iD Mobile? You’ve got until midnight on 7 July to comment and we’ll pick the winners at random. T&C’s Apply Good Luck!

iD MobileiD Mobile Employee

published in Articles and competitions.

Our Christmas deals are here!

Did you miss out on our Black Friday deals? Feeling a touch of FOMO? We can help with that, with some fantastic festive deals. And because we all love getting a card at Christmas, we’re giving away a Currys gift cards with each one.Until 22nd December 2022, you can get a Currys gift card worth up to £50 on selected SIM only plans. Looking for a new phone? You can get a Currys gift card worth up to £100 on selected handset plans. Treat yourself, or someone else who really deserves it. Festive SIM only deals with gift cards Let’s start with our Christmas SIM Only deals. These come with all the iD features you love, like data rollover, inclusive roaming, bill capping, Wi-Fi calling and 5G (if your phone supports it).Our SIM only deals start at £12 a month for a hefty 75GB. Or, if you’re a power user that’s always streaming on the go, you can get an unlimited data deal from just £17 a month.These deals are available as new subscriptions AND upgrades. New subscriptions are ideal for first t

iD MobileiD Mobile Employee

published in Articles and competitions.

The iD Mobile Black Friday Event 2022

Deals. It’s hard to say no to a good deal. And we reckon they’re at their most tempting on Black Friday. If you’re seriously thinking about upgrading your phone, this is the perfect place to do it. Go on, you know you want to.Android or Apple?Whether you’re an Apple addict or an Android diehard, we’ve got your back. You don’t have to wait until Christmas for a real cracker here either.Ready to go Pro? Grab the iPhone 14 Pro (128 GB) with unlimited data and save £72. Stream your fave tunes, set a new high score and watch that funny cat video over and over to your heart’s content. It’s Pro for a reason. You’re not going to run out.If you’re not ready to take the plunge just yet, go for the iPhone 13 (128 GB) instead – with the same unlimited data, but at just £29 a month. A serious steal!Or if you’re more of a Samsung stan, save a stack and save £144 on the A52s 5G. 50 GB of data and only £19.99 a month to boot. Watch your latest streaming obsession in dazzling detail on the widescreen I

iD MobileiD Mobile Employee

published in Articles and competitions.

How to beat your post-holiday blues

Let’s face it, sometimes you get back from holiday and feel like you need another one. As soon as you’re back to the commute on a rainy old Monday morning, it can seem like you’ve never been away.So, we’ve put together a few hints and tips, together with helpful links and apps, to help you beat those post-holiday blues and arrive at work with a positive attitude. And, if you haven’t been away yet, read on, a little pre-holiday planning can make it much easier when you get back to reality.1. Get organisedAfter a long, lazy holiday, that alarm on your first morning back can be tough. So, make things easy on yourself with a little planning the night before. Choose what you’re going to wear, get your bag ready for work, find your security pass, etc.And make to-do lists of what needs to be prioritised on the first day or week. There are some great apps, like Evernote Wunderlist or Trello that can help you with this kind of prep and planning.If you haven’t been away yet, you can get organise

iD MobileiD Mobile Employee

published in Articles and competitions.

January Community Newsletter Competition - Closed

Win one of two Special Edition Fitbit Versa 2s with Amazon Alexa! If your resolution this year is to keep fit, you’ll love this incredible fitness tracker. Take it for a swim with up to 50m water resistance, get accurate health data with the built-in heart rate monitor and ask Alexa to play your favourite workout tracks. How to enter All you need to do is comment below this post and tell us “What’s your new year’s resolution?”. Just make sure you logged in first. It couldn’t be easier! Good luck! T&C’s apply

iD MobileiD Mobile Employee

published in Articles and competitions.

6 signs that it’s time to upgrade your phone

Is your smartphone struggling with basic tasks? Do you dread going out without a charger? Sounds like it’s time for an upgrade. Unlike cosmetic issues that can sometimes be fixed, processor slow-down and battery issues are inevitable as your phone ages. There are loads of warning signs to watch out for, so we’ve popped a few of them in this handy list. If any ring true, it’s time to consider how long you’ve had your phone and if it’s still up to the task. 1.Failing battery and random shutdowns A sure sign that your phone’s on its way out is when the battery life starts to fail. Smartphone batteries are made with lithium-ion and can go through 300-500 full charge cycles before they start to deteriorate. After that, they tend to only hold between 70-80 % of their original capacity, eventually losing the ability to recharge altogether. If your phone randomly starts shutting down, it’s time to think seriously about replacing it. The last thing you want is to be out and about with an unus

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