Skip to main content
Question

mobile data

  • 20 November 2024
  • 1 reply
  • 19 views

I have unlimited data, but my data has not been working for the past 2 weeks. I’ve tried resetting data connection, I’ve checked the connection strength in my area and there are no issues. What can I do to fix this? 

1 reply

Daz_S
Mentor
Forum|alt.badge.img+10
  • Mentor
  • 404 replies
  • November 20, 2024

Hi ​@Zahra H 

The most obvious thing to check is whether you’ve accidentally turned off mobile data on your phones settings.

If that’s definitely on, the next thing to try would be a replacement iD SIM. You can pick one up for free from a Currys store.