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Are calls to Irish mobile free from the UK on the ID plans?

  • 29 December 2018
  • 2 replies
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martinadonald
Community Member
Are calls from UK / Northern Ireland mobile free to Irish / ireland mobile?

Best answer by Ryan

martinadonald wrote:
Are calls from UK / Northern Ireland mobile free to Irish / ireland mobile?


Hi @martinadonald,

They would not be included within your allowances if you're calling from within the UK. They would only be included if you were currently roaming in another EU country on our list mentioned above.

Ryan
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2 replies

daniiiiiv
Bronze
 Contributor
  • Bronze
 Contributor
  • 59 replies
  • December 29, 2018
Hi @martinadonald

iD mobile offers inclusive EU roaming. This means that you can use your allowances (Minutes, Data, Texts) within the 50 destinations covered by this feature.

"When you're in one of our 50 Inclusive roaming destinations (Band 1 or Band 2), you can use your minutes to call the UK or the same destination you're in."

"If you're in a Band 1 destination, you can also use your minutes to call any other Band 1 destination." Ireland is in the Band 1 category meaning you can call that destination using your allowances at no extra cost.

I have provided you with 2 links that should contain more information on this.

https://www.idmobile.co.uk/help-and-advice/eu-roaming

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • December 31, 2018
martinadonald wrote:
Are calls from UK / Northern Ireland mobile free to Irish / ireland mobile?


Hi @martinadonald,

They would not be included within your allowances if you're calling from within the UK. They would only be included if you were currently roaming in another EU country on our list mentioned above.

Ryan