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Question

bad reception on calls

  • 16 November 2020
  • 1 reply
  • 42 views

Hellsbelles
Community Member

I’ve been having bad reception during telephone calls for months. I even bought a new phone but still the same. Could it be my sim? 

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1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • November 23, 2020

Hi @Hellsbelles,

I am sorry to hear that! Please can you confirm your postcode so we can check the coverage in your area? We can inform you if it is a mast issue or just an area of low coverage.

Ryan