Checked my allowance today . Found that I've lost most of my call time , texts and data . Should get 250 mins , now says 41mins !! . Texts say 833 mins , should get 5000. Data, was on about 2.7 gb, now only on 0.6gb.
Something has seriously gone wrong. Unable to speak to anyone.
Solved
Call plan allowance changed overnight
Best answer by Mohammed
Hello @Nindagley ,
Have you changed your plan recently?
Or have you made a change to your Direct Debit date at all?
These can cause you to receive pro-rata allowances based on the change.
But your full allowances should kick in from the following month.
Mohammed
View originalHave you changed your plan recently?
Or have you made a change to your Direct Debit date at all?
These can cause you to receive pro-rata allowances based on the change.
But your full allowances should kick in from the following month.
Mohammed
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