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Cancel my account 12194475

  • 9 October 2020
  • 1 reply
  • 58 views

Can you cancel my account, please. I have cancelled the DD and your live chat doesnt work nor do you have any phone number. Terrible.

Best answer by Ryan

Hi @IDontlikeID,

We are sorry to hear that. We will have a member of our Support Team send you a PM now to offer assistance. We would advise leaving the Direct Debit active in the meantime so no negative effects to your credit score occur.

Ryan

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1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • October 12, 2020

Hi @IDontlikeID,

We are sorry to hear that. We will have a member of our Support Team send you a PM now to offer assistance. We would advise leaving the Direct Debit active in the meantime so no negative effects to your credit score occur.

Ryan