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Change my number


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38 replies

  • New
 Contributor
  • 3 replies
  • March 18, 2021

Hi @Mohammed thanks for your help, that wasn't me. I replied to a PM yesterday giving my details, hoping to hear a response soon and get my number changed so I can put this behind me. Thanks again :)


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • March 18, 2021

Hi @hiding 

Someone from our back office team will be in contact with you soon through Private Message. Thank you for your continued patience.

-Mohsin


  • New
 Contributor
  • 3 replies
  • March 18, 2021

@Mohsin Thank you


Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • March 18, 2021

Hi @hiding 

A member from our back office team will respond to your Private Message. In the meantime, feel free to contact our Live Chat | iD Mobile Network team who may be able to resolve this sooner.

-Mohsin


  • Community Member
  • 0 replies
  • March 29, 2021

Hi, I would like to change my number. I understand there is a £25 fee. How soon can this be processed?


  • Community Member
  • 0 replies
  • March 30, 2021

Hello I want to change my number I have a crime reference number.


  • Community Member
  • 0 replies
  • May 29, 2021

Also need to change my mobile number urgently due to harassment, live chat bot is unclear what option to choose for this.


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • May 29, 2021

Hi @AnglerFish@jay101 and @MamaCHM.

 

We’ll drop each of you a Private Message now to start processing your number changes.

 

Will


  • Community Member
  • 0 replies
  • June 1, 2021

Hello Will. I started a new thread not long after I posted this and was contacted and everything resolved. Thank you and the team for your assistance.


  • Community Member
  • 0 replies
  • June 30, 2021

I need to change my number urgently and I can’t speak to anyone to do this!! Really frustrating and it urgent. 


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • June 30, 2021

Hi @Raveena24,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will


  • Community Member
  • 0 replies
  • December 8, 2021

I


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • December 11, 2021

Hi @Deeeeb,

 

How can we help?

 

Will