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Question

How do I get a refund?

  • 24 October 2020
  • 1 reply
  • 179 views

Hello. I left ID over a month ago and I have a credit balance on my account. When will I receive this please?

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1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 27, 2020

Hello @cathybrookes,

Thanks for contacting us here.

We can look at manually refunding this to you.

 

Is the Direct Debit on the account still active or did you cancel this?

 

Mohammed