Hi I want to cancel my sim only plan please
Solved
How to cancel my plan
Best answer by Ryan
Hi
To disconnect your plan, without a PAC or STAC, simply:
- Log in to the iD Mobile App or My Account online
- Go to the ‘My Account’ Page
- On the ‘Manage my plan’ tile, select ‘Thinking of leaving’
- Select ‘End your iD Mobile plan’ and follow the instructions
If you’re wanting to move your number to another network, you can text PAC DDMMYY to 65075 (DDMMYY should be your date of birth, for example, 301099 would be 30th October 1999). We'll text you back with your PAC number which will be valid for 30 days. This is then given to your new network.
Ryan
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