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Huawei P20 order but is showing Preorder


Barryt836
Community Member
Hi, I just ordered a huawei P20 today and in the order it said that the phone isn’t in stock but instead shows “preorder” I thought this was maybe a mistake but it still shows this on the shop part of the site.
Do you know when the blue P20 will be sent out to me?
Order has been processed as of 1st March

Best answer by Ryan

Hi again @Barryt836,

We have been told that the phone is now 'End of Life' and we won't be getting anymore stock in I'm afraid, so if you can contact us here you can find ways to amend your order.

Ryan
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2 replies

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • March 4, 2019
Hi @Barryt836,

We have requested further information on the availability of the handset. At present, we do not have stock and it could be unlikely that we will be getting more within the next week or so, I apologise for the inconvenience caused.

Ryan

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • March 4, 2019
Hi again @Barryt836,

We have been told that the phone is now 'End of Life' and we won't be getting anymore stock in I'm afraid, so if you can contact us here you can find ways to amend your order.

Ryan