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I've lost my SIM and need a replacement

  • 12 September 2020
  • 2 replies
  • 44 views

Sar88
Community Member

Hi ID mobile,

 

i need to to order a new sim. I have no phone to call and arrange this request. I’ve tried to connect via online live chat, which is non existent. I’ve sent messages on fb and Twitter, no reply. 

Please help, it seems connecting with you is impossible...

Best answer by Mohammed

Hello @Sar88,

We’ll get a PM sent over so we can issue a replacement SIM to you.

 

Mohammed

 

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2 replies

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 14, 2020

Hello @Sar88,

We’ll get a PM sent over so we can issue a replacement SIM to you.

 

Mohammed

 


Sar88
Community Member
  • Author
  • Community Member
  • 0 replies
  • September 14, 2020

Thank you I managed to get help on the online live chat and someone said they will send one, if it’s okay to check my account and reassure me it is on its way I would be very grateful thank you