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Question

ID mobile crashed

  • 31 December 2018
  • 6 replies
  • 682 views

  • New
 Contributor
  • 3 replies
HAS ID mobile crashed

6 replies

  • Author
  • New
 Contributor
  • 3 replies
  • December 31, 2018
I have 2 phones cut mid call, no mins, text or data left

PhilN
Community Member
  • Community Member
  • 0 replies
  • December 31, 2018
For the last hour I have not been able to make any calls. Says my service does not allow this, seen reports of this around UK over last 2 days but to happen on NYE couldn't be written 😫

terrywebbs
Helpful
 Contributor
  • Helpful
 Contributor
  • 515 replies
  • December 31, 2018
Hi all yes seems there is a network service issue even the app and account dashboard are having major issues also.

  • Author
  • New
 Contributor
  • 3 replies
  • December 31, 2018
terrywebbs wrote:
Hi all yes seems there is a network service issue even the app and account dashboard are having major issues also.

I thought so.
My wife had a phone call cut, mid phone call and then could not make any phone calls.
Logged into her account everything gone.
logged into mine and found the same all gone.

terrywebbs
Helpful
 Contributor
  • Helpful
 Contributor
  • 515 replies
  • December 31, 2018
UPDATE:
App is slowly starting to work again, not there yet however can now access my account dashboard from a web browser...

Hope this is of use to someone?

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • January 2, 2019
Hi all,

Please do let us know if you are still experiencing issues with your services.

Ryan