Hi everyone.
I’m having an issue with data roaming abroad. I’ve tried multiple times with live chat to get it resolved, been promised a ticket raised and a response within 24hrs. That hasn’t happened.
I have an iPhone 14 pro max running the latest apple software. My calls, text and data work fine in the UK. When abroad I can call and text but no data. I have removed the sim and cleaned it, I’ve reset the network settings on my phone. Nothing has worked. As I travel around Europe a lot for work this is extremely disruptive for me.
Data roaming is switched on in the ID app and on the iphone. When I’m abroad I get a message saying could not active cellular data network. I normally have full signal bars and 4G showing available.
I also have plenty of data in my allowance. So far I’ve been to Greece and Italy with the same issues.
Any help would be greatly appreciated.
Best