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Question

Not received any information my order

  • 9 October 2020
  • 1 reply
  • 28 views

Placed order online tons screenshot if the order number but havent received any confirmation emails or texts whatsoever.

1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • October 12, 2020

Hello @Paolaa3112,

I’ve replied to your other post.

Is this an upgrade or a new contract?

Have you checked spam/junk folders?

If this is an upgrade, does the app show the new plan?

 

Let us know if you still need help and we will PM if required to look into this further.

Mohammed