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Phone busted but still in contract, what are my options?

  • 15 November 2020
  • 1 reply
  • 30 views

alecthomson
Community Member

My existing phone has stopped working and will not recharge can I therefore just purchase a new phone from Id as I’m not due an upgrade until 9/21? 

Best answer by Will

Hi @alecthomson,

 

Sorry to hear about your handset. Do you know if it’s still in warranty or not? We may be able to offer a repair if so.

 

If you do want to buy a new handset from us though, click here to see our range.

 

Will

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1 reply

Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • Answer
  • November 21, 2020

Hi @alecthomson,

 

Sorry to hear about your handset. Do you know if it’s still in warranty or not? We may be able to offer a repair if so.

 

If you do want to buy a new handset from us though, click here to see our range.

 

Will