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please some body help to cancel my contract

  • 9 October 2020
  • 1 reply
  • 38 views

Asifhussain700
Community Member

Cancel the contract tried calling coustmer service please urgently

Best answer by Mohammed

Hello @Asifhussain700,

You can cancel a contract by:

 

submitting a disconnection via the iD app/account

Click My Account > End my plan

Speaking to our Live Chat Team

Requesting & using a PAC code (Text PAC to 65075)

Requesting & using a STAC code (Text STAC to 75075)

 

Only one of these need to be done.

Let us know how you get on.

 

Mohammed

 

 

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1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • October 12, 2020

Hello @Asifhussain700,

You can cancel a contract by:

 

submitting a disconnection via the iD app/account

Click My Account > End my plan

Speaking to our Live Chat Team

Requesting & using a PAC code (Text PAC to 65075)

Requesting & using a STAC code (Text STAC to 75075)

 

Only one of these need to be done.

Let us know how you get on.

 

Mohammed