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Proof of purchase

  • 9 March 2019
  • 1 reply
  • 147 views

I preordered the s10 on the 1st of March, and now I want to claim the free earphones. In order to claim the earphones I need proof of preordering. Any bills I have show the date of my first payment which is a week later. And the only preorder proof I have is an email I got on the 1st, which Samsung won’t accept. Anything I can use?

Best answer by Gregor

Hi @Danny Gill

Have a look here. Only way is to contact ID Mobile directly and they will have it sorted for you. Link I put there have all explanation needed.

Kind Regards
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Gregor
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  • March 9, 2019
Hi @Danny Gill

Have a look here. Only way is to contact ID Mobile directly and they will have it sorted for you. Link I put there have all explanation needed.

Kind Regards