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SIM Card still not delivered


Hello,

 

I ordered my SIM card last week and until now it hasn't arrived yet. Can somebody help me?

Best answer by Ryan

Hi @adinmiklos1,

I am sorry to hear that! SIM cards can take between 3-5 working days to arrive. If it has been longer than this we will help you further via PM now.

Ryan

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3 replies

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • October 13, 2020

Hi @adinmiklos1,

I am sorry to hear that! SIM cards can take between 3-5 working days to arrive. If it has been longer than this we will help you further via PM now.

Ryan


  • Community Member
  • 0 replies
  • October 15, 2020

I ordered my sim card 9 days ago and still haven’t received it. Can somebody fix this issue?


Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • October 16, 2020

Hello there,

 

We’ll send a Private Message now to get this rectified for you @Priscillaqua.

 

Will