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sim number

  • 16 November 2020
  • 1 reply
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skippy2463
Community Member

My mother in law does not have a mobile phone, I have bought one for her from Huawei which is unlocked. I have purchased a sim only deal from ID Moble where do i get my mobile number from? Does the sim they send me have a new number on it? anyone know the answer please reply as Im not very techy minded.

Best answer by Kevin M

Hi there @skippy2463 

When the SIM card is delivered the actual SIM number would be written on the card itself.

The mobile number that comes with that SIM should be noted on any paperwork that came with the SIM too, as well as in any follow up order emails.

If you’re unsure about anything else though, just let us know and we’ll do our best to help you here.

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Kevin M
iD Mobile Employee
  • iD Mobile Employee
  • 2535 replies
  • Answer
  • November 22, 2020

Hi there @skippy2463 

When the SIM card is delivered the actual SIM number would be written on the card itself.

The mobile number that comes with that SIM should be noted on any paperwork that came with the SIM too, as well as in any follow up order emails.

If you’re unsure about anything else though, just let us know and we’ll do our best to help you here.