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Unlock iphone7 abroad

  • 4 September 2018
  • 1 reply
  • 202 views

I have a iphone7 with contract in ID mobile and I thought it is unlocked! I bought a Hong Kong sim card but it doesn’t work. How can I unlock my iPhone? Please, am desperately need my phone to work with local sim and I can’t contact ID through the app. Please help!!

Best answer by Mohammed

Hello @hoftwi,

iPhones purchased from us on contracts are for use with UK SIM cards only.

We can look into unlocking your device for use with another UK SIM card however, we don't guarantee the compatibility of foreign network SIMs. In this instance, we would advise that foreign SIMs are not supported.


Mohammed
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Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 6, 2018
Hello @hoftwi,

iPhones purchased from us on contracts are for use with UK SIM cards only.

We can look into unlocking your device for use with another UK SIM card however, we don't guarantee the compatibility of foreign network SIMs. In this instance, we would advise that foreign SIMs are not supported.


Mohammed

Reply.