Skip to main content
Solved

Unlock my phone

  • 4 September 2018
  • 1 reply
  • 203 views

Karenemackay
Community Member
Ive recently left I'd as my contract ended, but now I'm trying to use my new SIM in my handset and it won't accept it. The phone says it's not compatible and I need to unlock the handset. How do I do this please can anyone help? Thanks

Best answer by Mohammed

Hey @Karenemackay,

I've dropped you a PM with how we can get this unlocked.

We're not able to do this from here, we'll need access to your account to raise this.

Mohammed
View original

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • September 6, 2018
Hey @Karenemackay,

I've dropped you a PM with how we can get this unlocked.

We're not able to do this from here, we'll need access to your account to raise this.

Mohammed

Reply.