Skip to main content
Solved

Upgrade/ open data policy query

  • 8 December 2018
  • 2 replies
  • 240 views

My current sim only plan does not come under the open data policy so I can use as much as I like whilst abroad.

I'm looking at upgrading to the 3Gb/ unlimited minutes & texts plan which does come under the open data policy - limiting me to 2.05Gb.

What isn't made clear is if this is per month or if it increases if I've rolled over data ie: if I've rolled over half of my data allowance from the previous month does the open data policy allow me 3.075Gb or just the basic 2.05Gb.

Does anybody know?

Best answer by Ryan

Hi @ciderboy,

Our open data policy would not apply to rolled over data, just your normal monthly allowance, so it will remain at 2.05GB per month despite the amount of extra data you have that month.

Ryan
View original

2 replies

terrywebbs
Helpful
 Contributor
  • Helpful
 Contributor
  • 515 replies
  • December 8, 2018
Hi welcome to the ID Community

A very interesting complex question, one I think I can resolve for you, it all depends on the monthly cost of your upgrade plan.

I think the following link will help you decide what you need to do.
At the bottom of the page you will see a place to enter your upgrade price plan etc.,
it will then tell you if any data policy is applied or not.
https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy

If no data policy is applied then its fair to say you will get full usage of your data allowance.

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • December 10, 2018
Hi @ciderboy,

Our open data policy would not apply to rolled over data, just your normal monthly allowance, so it will remain at 2.05GB per month despite the amount of extra data you have that month.

Ryan