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accidentally ordered 2 upgrades

  • 30 August 2024
  • 1 reply
  • 20 views

I accidentally ordered the wrong upgrade then went back on and ordered the right upgrade , will the first one be cancelled? As I really wanted the upgrade with the laptop.... 

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7745 replies
  • September 3, 2024

Hi @Sammur82,

Welcome to the Community!

You can only upgrade your contract once and it shouldn’t give the option of upgrading again once an upgrade order has been placed.

Was the second order definitely an upgrade or a new contract?

You can contact our Live Chat Team and they can take a look into the order for you.

 

Kash