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can i change handset during contract

  • 2 September 2024
  • 1 reply
  • 61 views

I’ve had a phone for a few months now but I want to change device, is there a way to change the device without waiting for an early upgrade such as paying off the handset amount or returning the device?

Best answer by Kash

Hi @Karlabuchan,

Welcome to the Community!

Unfortunately we don’t offer early upgrades.

The date you see on your upgrade is the earliest you can upgrade.

 

Kash

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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7745 replies
  • Answer
  • September 5, 2024

Hi @Karlabuchan,

Welcome to the Community!

Unfortunately we don’t offer early upgrades.

The date you see on your upgrade is the earliest you can upgrade.

 

Kash