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i need help i havent used the account

  • 10 September 2024
  • 3 replies
  • 27 views

I am receiving the below when trying to register for the app. the details i have entered are correct and is the correct last name, dob & mob number. please help

 

3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7791 replies
  • September 11, 2024

Hi @Luky12389,

Welcome to the Community!

The Article below will help you out with your issue.

If you still have issues, please let us know.

 

Kash


  • Author
  • New
 Contributor
  • 1 reply
  • September 12, 2024

Yea I still have inssue


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • September 13, 2024

Hi @Luky12389 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom