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Question

Cannot receive Verification Codes


Jackadore CarWrap
New
 Contributor

Hi!

I cannot receive any Verification Codes. I can still receive other SMS.

I am using an Google Pixel 6 pro

Please help.

 

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4 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7639 replies
  • December 6, 2023

Hi @Jackadore CarWrap 

 

How long have you been with iD Mobile? It can sometimes take some time for all the services to ‘settle in’ so to speak, is this all OTP codes or just certain ones?

 

Tom


Jackadore CarWrap
New
 Contributor

7 years

All OTP codes

Is that help to resolve my problem?

 

 


  • New
 Contributor
  • 2 replies
  • December 9, 2023
Jackadore CarWrap wrote:

Hi!

I cannot receive any Verificannot Codes. I canVerification Codeser SMS.

I am using an Google Pixel 6 pro

Planse help.

 

I'm  waiting for weeks to get sorted out... I just replaced the sim card and still can not receive the codes. Good luck


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 7639 replies
  • December 11, 2023

Hi @Jackadore CarWrap 

 

I can see we’re in private messages with you about this, we’ll continue there.

 

 

Tom