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esim from broken phone

  • 20 September 2024
  • 2 replies
  • 29 views

My old phone is broken and won't boot. How do i disconnect the esim and get on to my new phone?

Best answer by Voltix

Talk to them on live chat and ask them for a new one. As soon as you use it the old one will stop working.

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2 replies

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  • Active Contributor
  • 9 replies
  • Answer
  • September 21, 2024

Talk to them on live chat and ask them for a new one. As soon as you use it the old one will stop working.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7774 replies
  • September 24, 2024

Hi @James wills ,

I hope that you managed to get this resolved via Live Chat.

If you require further assistance, please let us know.

 

Kash