I have been advised by my bank that you have blocked their access to my mobile - no OTP - please investigate urgently.
It also appears id mobile have the same problem with texts to my number .
I have been advised by my bank that you have blocked their access to my mobile - no OTP - please investigate urgently.
It also appears id mobile have the same problem with texts to my number .
Best answer by andewhite
Forum members here can’t look at any customers network account issues,
The iD staff are currently ~5-6 days behind real-time in responding to member posts. Possibly quicker to get help by contacting iD customer support, using their online Live Chat service, Facebook Messenger, or X (formerly Twitter).
The iD customer advisers work until 8pm on weekdays.
Tell the 24/7 iD chatbot you want to “talk to a person” - perhaps having to repeat this several times.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.