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phone not on trade in

  • 20 September 2024
  • 1 reply
  • 60 views

Alex Evenett
Community Member

Hi 

 

I've just upgraded to an iPhone and I can't trade my phone in on the online system as it's not showing up with typing the model or IMEI number. 

It's an oppo find x5 pro that's I'd like to trade 

 

Alex 

Best answer by Kash

Hi @Alex Evenett,

Welcome to the Community!

Unfortunately if the handset is not showing it’s likely that we don’t accept it for trade-in.

You can however contact Curry’s for further information. Our trade-in service is provided by our sister company Currys. For any queries with your trade-in please contact TradeUpHelp@currys.co.uk

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7745 replies
  • Answer
  • September 24, 2024

Hi @Alex Evenett,

Welcome to the Community!

Unfortunately if the handset is not showing it’s likely that we don’t accept it for trade-in.

You can however contact Curry’s for further information. Our trade-in service is provided by our sister company Currys. For any queries with your trade-in please contact TradeUpHelp@currys.co.uk

 

Kash