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Question

cancel a sim order

  • 5 November 2021
  • 1 reply
  • 15 views

LucyRoo
Community Member

I just ordered a new sim when I wanted to change my plan. I can’t see how to cancel the order - v frustrating

This topic has been closed for comments

1 reply

Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • November 5, 2021

Hi @LucyRoo ,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will