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Cancel my contract

  • 8 November 2020
  • 1 reply
  • 142 views

Chrisherbert
Community Member

i have tried all ways to contact id mobile the number isnt working the web site wont allow me to make a complaint this company is appalling all i want to do is cancel i have unfortunately asked for a PAC code instead of a STAC code

Best answer by Ryan

Hi @Chrisherbert,

We are sorry to hear about that, we will send you a PM now in order to cancel the PAC code that you have requested so that a STAC code can be offered instead.

Ryan

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1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • November 10, 2020

Hi @Chrisherbert,

We are sorry to hear about that, we will send you a PM now in order to cancel the PAC code that you have requested so that a STAC code can be offered instead.

Ryan