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Question

cancel my order

  • 20 December 2020
  • 1 reply
  • 10 views

I ordered a new phone and contract yesterday as a new customer, can I now cancel this order? 

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1 reply

Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • December 26, 2020

Hi @Olivia_bella23,

 

If you no longer want it, and are within 14 days then we can look at cancelling the order for you. Have you received the phone yet?

 

Will