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Question

iPhone 7 No Service

  • 2 April 2021
  • 1 reply
  • 7 views

I’m living in Portugal and in the last few days I have had no service. I haven’t moved location, and service (phone & 4G) worked perfectly before. I’ve tried lots of suggested techniques, eg. Updating the phone, taking sim out and putting it back in, reset settings. Is there anything else I can do? 

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1 reply

Will
iD Mobile Employee
  • iD Mobile Employee
  • 4103 replies
  • April 3, 2021

Hi @LHutch,

 

How long have you been using the iD SIM in Portugal?

 

As we’re a UK based network, if the SIM isn’t used within the UK every few months, services can become restricted you see.

 

Will