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missing upgrade not showing in account

  • 7 November 2020
  • 1 reply
  • 41 views

Gpe72
Community Member

I ordered an upgrade but have not received confirmation via email, and the upgrade does not appear in my account. Can you let me know if there is a delay or if the upgrade has not been processed.

Best answer by Mohammed

Hello @Gpe72,

Sorry to hear you’ve not had any updates at all.

I’ll send you a PM so we can look into this further for you.

 

Mohammed

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1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • November 10, 2020

Hello @Gpe72,

Sorry to hear you’ve not had any updates at all.

I’ll send you a PM so we can look into this further for you.

 

Mohammed