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Need PUK but can't connect to a live agent


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30 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 7617 replies
  • February 6, 2023

Hi @HeatherPJ,

Glad to hear that this is resolved.

If you require further assistance in the future, you can drop us a post.

 

Kash


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7579 replies
  • February 7, 2023

Hi @HeatherPJ 

 

Glad to hear you got the PUK code, let us know if you need anything else.

 

Tom


Bahi Ghubril
Community Member
  • Community Member
  • 0 replies
  • March 30, 2023

ME TOO!!!!


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7579 replies
  • March 31, 2023

Hi @Bahi Ghubril 

 

Could you let us know what it is you need so we can further assist?

 

Tom


  • New
 Contributor
  • 1 reply
  • April 1, 2023

I also find iD support Live Chat very frustrating.  I had to spend all morning to get the Live Chat.  I have joined iD this week and want to leave this service provider.  Cannot spend 4/5 hours on simple support. I am still unable to request for a PUK Code.