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Question

No access to online account

  • 29 September 2018
  • 1 reply
  • 413 views

  • Community Member
Has anyone else been unable to log on to their ID account for past 2 days?? Any suggestions as to how to get in and removed capped limit on my account ...is there a help telephone line I can ring?

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • October 1, 2018
Hi @nasa,

Welcome to the iD Community! We've experienced no issues with our online account feature so it's strange to hear this. What happens when you try to log in?

If you still need further support, you can contact our Live Chat team here.

Let me know if you need anything else.

Ryan

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