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Question

No phone signal in Fiji

  • 10 August 2019
  • 1 reply
  • 62 views

Mikeyp1505
Community Member
Hi team

I am in Fiji and am getting no service at all. Roaming is switched on in my account and on my phone. I have checked the coverage and I should get signal.

I have tried manually selecting a network.

I am using an iPhone 8.

help please!!

1 reply

Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • August 12, 2019
Hello @Mikeyp1505,

According to our Inclusive Roaming destinations: https://www.idmobile.co.uk/help-and-advice/eu-roaming

Fiji isn't an inclusive Roaming destination.

Any usage here would be chargeable.

I've included a list of the charges below.
Have you checked to see if your spend cap is raised to allow these charges? As this could be what's stopping you from Roaming.

Mohammed